Returns & Exchanges

At Parkers Foodservice, we prioritize the safety and satisfaction of our customers by maintaining strict quality control for all perishable and non-perishable food items. Due to health and safety regulations, returns must be reported immediately upon delivery to ensure product integrity.

Return Process

• 1.
  Inspection Upon Delivery

  Please inspect all food and beverage items at the time of delivery to ensure they meet your quality standards and order specifications.

• 2.
  Immediate Notification

  Any discrepancies, damages, or quality concerns must be reported to our delivery driver or our customer service team within 24 hours of receipt.

• 3.
  Storage Compliance

  Items intended for return must be stored at the appropriate temperature (chilled, frozen, or ambient) as indicated on the packaging to remain eligible for credit.

• 4.
  Credit Processing

  Once the returned goods are verified by our warehouse team, a credit note will be issued to your account or a refund processed to your original payment method.